Globalpark’s range of functions for EFS Leadership

Globalpark supplies its software as a fully web-based solution. All components and interfaces can be used with any standard browser without additional software having to be installed on the computers of project staff or respondents. This form of distribution, known as “software as a service” (SAAS), offers a number of advantages. The software is available in real time, regardless of the user’s location. Employees worldwide can work on the survey project simultaneously, so there is no need for local updates and upgrades. EFS Leadership is client-enabled, allowing each member of the project team to use the software via a personalized access account. If staff leave the team or company during a project, access rights can be cancelled immediately. Reliable data protection is therefore guaranteed. EFS Leadership is a complete solution, comprising all necessary functions and services, such as data hosting, updating and continuous further development of the software, maintenance and technical support. The “total cost of ownership” – crucial for determining economic viability – is easy to calculate using this model. All costs for setup, maintenance and operation are already included in the quoted price.

Our project managers are available to provide customers with technical support in setting up and configuring EFS Leadership. Thanks to their administrative and technical expertise, they ensure a consistently high quality at each stage of software setup. They are supported by a team of programmers, application developers and web designers who are able to turn virtually any customer requirement into reality. The modularity of EFS Leadership makes for flexible utilization – the portfolio ranges from self-operation through to complete technical and administrative support for the feedback process provided by Globalpark.

Normally, our customers decide to host software and survey data on Globalpark servers. Globalpark operates a high-performance computing center. Our server pool is reliably protected against external access by state-of-the-art security measures. Continuous availability of software throughout the project duration and the restoration of stored data are also ensured. The surveys themselves can also be protected with the SSL Internet encryption protocol, which prevents third-party access to the system and to survey results.